Terms & Condition

Terms and Conditions

Cruise Reservation Desk – TERMS OF SERVICE

At Cruise Reservation Desk, ensuring that our users and customers have a seamless experience on our website is our highest priority. We value transparency and want you to understand your legal rights and responsibilities. Therefore, we strongly encourage you to carefully review the terms and conditions below, which apply to your use of this website. Please be aware that these conditions are legally enforceable.

These terms and conditions are subject to change at any time and without prior notice. Before making any cruise arrangements with us, we recommend that you review these terms. All updates to this document are considered final and legally binding. To ensure you stay informed of any changes, we suggest bookmarking this page and returning periodically. Any modifications will be deemed accepted by you upon continued use of the website.

This website is operated solely by Cruise Reservation Desk and is intended only to assist users in obtaining information for cruise-related purposes. By using Cruise Reservation Desk for cruise bookings or information, you agree to the terms and conditions outlined here.

User Acceptance

The use of www.cruisereservationdesk.com, along with its affiliated websites and links listed below, and the services provided by it (hereinafter referred to as "the Site"), are subject to the terms and conditions outlined here.

This user agreement becomes effective whenever a user or visitor engages with the website, whether by registering, signing in, or submitting any personal information.

If you do not agree with the terms and conditions listed here or do not wish to be bound by them, we kindly ask that you refrain from using, accessing, or interacting with the site in any way.

Website/License/Intellectual Property Access

To access and use this website, you must agree to the following terms:

  • You are at least 18 years old.
  • www.cruisereservationdesk.com reserves the right to monitor all comments and delete any that are considered offensive, inappropriate, or in violation of these rules.
  • You will only use this website to book cruises for yourself or for someone you are authorized to act on behalf of.
  • You will ensure that the individuals you are booking for are aware of the terms stated below.
  • You will provide accurate, complete, and truthful information on the site.
  • You have the legal capacity to enter into a binding agreement.
  • You are responsible for securing your account on www.cruisereservationdesk.com (if applicable). Any use of the account, whether by you or someone acting on your behalf, is your responsibility.
  • You agree not to share, duplicate, modify, copy, or permit any unauthorized use of information, products, services, or materials from this website.
  • You will not sell or trade any portion of this site, in whole or in part.

www.cruisereservationdesk.com reserves the right to deny access to the website at our sole discretion, even if you have accepted and agreed to these terms and conditions.

Fare Changes

Users acknowledge that the terms and conditions of the relevant Cruise Service Providers (CSPs) apply to reservations made through this website. All bookings and reservations are subject to confirmation before being finalized. Fares may change as the Cruise Service Provider updates them, even after a booking is confirmed. Any fare changes will be communicated to you, but we are not liable for any financial consequences resulting from these changes. We are unable to honor the original fare listed by the Cruise Service Provider. You will be notified of the updated fare and given the option to either cancel or proceed with the booking at the new price. No cancellation fees will apply to such changes.

Cancellations and Exchanges

Depending on the Cruise Service Provider, reservations made through www.cruisereservationdesk.com may be refundable or non-refundable. If the Cruise Service Provider allows cancellations, you may receive a credit that can be used for future cruise bookings through Cruise Reservation Desk. Please note that service providers may impose penalties for cancellations, and you will be responsible for any price differences on future bookings.

It is important to note that Cruise Reservation Desk does not guarantee that cancellations will not occur. Any charges and fees resulting from cancellations made through the website will be the user's sole responsibility.

Cancellation & Refund

Depending on the Cruise Service Provider's policies, reservations made through Cruise Reservation Desk may be transferable or non-transferable, refundable or non-refundable. You may be eligible for a refund if the cruise service provider allows cancellations and refunds. Please note that processing a refund may take up to 10 days after the cancellation date. Refund claims will be considered if:

  • Both refunds and cancellations are permitted by the cruise service provider.
  • You are not considered a "no-show."
  • The Cruise Service Provider is able to grant us the necessary waivers.

Please be aware that we have no control over the time it takes for cruise providers to process refund requests. If the supplier does not handle the request, we will not be able to refund the service charge paid at the time of your original booking.

Safe Reservation

We take the protection of your personal information very seriously. While no data storage method can guarantee complete security, we are committed to addressing any concerns you may have regarding the safety of your private data. To ensure the security of your financial and personal information within our network, our booking system is protected by three layers of security. However, if you ever feel that your data is no longer secure when using Cruise Reservation Desk, please do not hesitate to contact us at cruisereservationdesk.com.

Fee Criteria

For certain bookings on our site, you may be charged a service fee. Additionally, Cruise Reservation Desk reserves the right to apply transaction fees for successfully completed cruise bookings.

  • We reserve the right to change any fees without prior notice.
  • Any applicable costs, fees, taxes, and duties associated with the cruise booking you make through the website must be paid by you, the user.

Please note that we have no control over the time it takes for cruise providers to process refund requests. If the supplier does not handle the refund request, we will not be able to refund the service fee charged at the time of your original booking.

Damage, Loss, and Theft

Cruise Reservation Desk, including its representatives, officers, agents, and employees, will not be responsible for:

  • Any loss or damage to your personal belongings
  • Injury to any traveler caused by the negligence of the cruise provider
  • Delays, cancellations, or changes in cruise itineraries or fares
  • Claims related to natural disasters or unforeseen circumstances affecting your cruise

DISCLAIMER

Cruise lines and their subsidiaries are not directly or indirectly affiliated with Cruise Reservation Desk, an online travel agency. By using our website, you acknowledge that we are not liable for any direct or indirect losses resulting from offers, content, or links to other websites that you may encounter on our platform.

To the best of our knowledge, Cruise Reservation Desk strives to ensure that the information provided on our website is accurate and up-to-date. However, we do not guarantee that this information is always accurate, reliable, or complete. You are solely responsible for your own actions, and we disclaim all liability for any losses or damages resulting from cruise bookings made through our platform.

We have no control over the content or nature of external websites, even though Cruise Reservation Desk includes hyperlinks and external links. Before submitting any personal information on those websites, we strongly advise you to review their privacy policies or agreements. Any issues arising from external sites are not the responsibility of Cruise Reservation Desk.

If you have any questions, please contact us directly at our Toll-Free Number (888) 777-2115 or email us at [email protected].

All content and information on the Cruise Reservation Desk website are regularly updated to maintain a high level of accuracy. The data on this website is provided by our third-party partners and cruise service providers. Cruise Reservation Desk regularly verifies this information through various methods to ensure its correctness. Please note that due to the dynamic nature of the cruise industry, pricing and details on the website are subject to frequent changes. Additionally, Cruise Reservation Desk reserves the right to make specific adjustments as needed, in accordance with the law, without prior notice to users or site visitors.

WEBSITE DISCLAIMER

We disclaim all liability for any loss or harm you may incur as a result of using or acting upon the information provided on this website. Cruise Reservation Desk also disclaims any liability for losses you may experience from using any of the links or content found on this website.

OFFERS & DISCOUNTS

Market-driven changes may impact the discounts and offers available on Cruise Reservation Desk's online cruise booking platform. Please be aware that due to changes in promotions, certain aspects of your cruise, such as departure times, advance notice, booking dates, and blackout periods, may change without prior notice. Fares for specific cruise reservations and routes may also change at any time.

POLICY FOR INTELLECTUAL PROPERTY

The information, images, and content presented on Cruise Reservation Desk are intended to enhance and update the user experience. No individual or organization is permitted to use the intellectual property on this site for personal or professional purposes. The intellectual property on this website may not be copied, printed, distributed, modified, or reproduced by anyone except our internal team. We reserve the right to take appropriate action if any intellectual property is used without permission. As cruise services are ever-evolving, we also reserve the right to update or modify the content on the site at any time without prior notice to users.

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